FAQ
What RailTel Is?
RailTel Corporation a "Mini Ratna (Category-I)" PSU is one of the largest neutral telecom infrastructure providers in the country owning a Pan-India optic fibre network on exclusive Right of Way (ROW) along Railway track. The OFC network covers all important towns & cities of the country and several rural areas covering 70% of India’s population. RailTel with strong nationwide presence is committed to bring cutting edge technology and offer innovative services to the Indian Telecom market. RailTel is in the forefront in providing nationwide Broadband Telecom & Multimedia Network in all parts of the country in addition to modernization of Train operations and administration network systems. Click here to know more
What is Mini Ratna Category-I means?
A PSU is Mini Ratna if it have made profits continuously for the last three years or earned a net profit of Rs. 30 crore or more in one of the three years.
What are services provided by RailTel?
Services offered
- Telepresence Services
- Data Centre Services
- RailWire
- Leased Line
- Virtual Private Network
- Internet Leased Line
- Managed Data Services
- Consultancy Services
- Rack and Space Collocation
- Tower Collocation
- NLD For Voice Carriage
Network of RailTel?
RailTel has more than 42,000 Route Km of Optical Fiber Cable running along Indian Railway Track in many part of the country. RailTel is having fibres at every station enroute, spaced at 8-10 Kms to meet Railway operations. RailTel is laying fibres in uncovered sections & shall complete 54,000Km of Rail route & covering most of the stations & commercial requirement (5000+) on its backbone. The OFC network covers all important towns & cities of the country and several rural areas covering 70% of India’s population.Click here to know more.
Where are the Data Centres Located?
Gurgaon and Secundrabad
What is the server farm area of Data Centre?
Click here to check more about the Data centres
Is Data centre certified?
Yes Tier 3 Certified.Click here to check more about the Data centres
How to get more information about any service of RailTel?
Please fill the Receive Call back form, and our Marketing Team will be in touch with you to help you get more information about a particular service.
Do RailTel provides Broadband Service?
Yes , RailTel provides Broadband services through RailWire. RailWire is a retail Broadband initiative of the RailTel, with a mission to make available "ICT to Common Man" & "Internet, Education and Health Services to Masses". RailTel envisaged for extending broadband and application services to the public including remote areas. For more details Click Here
How to Get start a service of RailTel?
Please fill the Receive Call back form, and our Marketing Team will be in touch with you to help you get more information about starting a service
What is SLA for services provided by RailTel?
Our SLA is best in the industry, Kindly check individual services for SLA
Whom and where to contact in case of service failure provided by RailTel?
RailTel has regional Network Operation Centres which are operational on 24x7 basis, which can be contacted in case of service failure. For details (Hyperlink to NOC tab in Our Network).
How to Join RailTel?
Please check the careers section regularly for update on new openings.
How to download Tender?
- Open Tender section
- Create an account for downloading Tender document.
- Once account is created, login to download tender document.
- For any issue kindly mail to itadmin[AT]railtelindia[Dot]Com
How to download EOI?
- Open EOI under Tenders section
- Down the EOI by clicking on download link
- For any issue kindly mail to itadmin[AT]railtelindia[Dot]Com
How to Empanel in RailTel?
Kindly visit the Tenders and EOI sections of website regularly for updates.
How to be informed about the new tenders and EOI?
Kindly visit the Tenders and EOI sections of website regularly for updates.
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For any issue kindly mail to itadmin[AT]railtelindia[Dot]Com